- All customers with the old card should replace with the new card free of charge at the customer care desk.All points will be transferred to the new card.
- Kindly note that points are not transferable from one card number to another therefore should you apply for a new card instead of replacing, your points will not be transferred.
- Your phone number and ID number are mandatory when replacing or applying for a new card and you cannot apply for more than one card with the same details.
- Keep your card and PIN safe as Chandarana Foodplus is not liable for loss of points due to any reason.
- Each point is valid for 12 months from the date of earning.
- Points can not be earned on returnable empty bottles.
- Every ksh 100 spent is equivalent to 1 point which is redeemable at ksh 0.85 (Terms & Conditions Apply).